SVP, Chief Compliance Officer
Job Description
Location: Carmel, IN 46032
Role overview
The SVP, Chief Compliance Officer leads the organization’s compliance team and drives the enterprise wide compliance program across both banking and mortgage operations. The role ensures full adherence to federal and state banking laws, mortgage regulations, consumer protection requirements, and internal policies. As a trusted advisor to the executive leadership and the Board of Directors, the CCO provides strategic direction, regulatory insight, and risk mitigation recommendations to protect the company’s reputation and maintain operational integrity. The position emphasizes proactive oversight, timely issue identification and remediation, and consistent compliance with regulatory requirements to support clean audits and examinations, minimize consumer harm, and maintain well controlled products and processes. The CCO fosters a culture of compliance, equips business leaders with clear guidance, and delivers transparent reporting to executive management and the Board, safeguarding the company’s reputation, financial stability, and long term regulatory standing.
What success looks like after one year
Within the first year, the role will independently and confidently handle the following areas:
Key responsibilities
- Enterprise Compliance Leadership
- Design, execute, and continually improve the enterprise compliance management system (CMS) for banking and mortgage lines.
- Serve as the primary liaison to federal and state regulators, including the FDIC, Indiana Department of Financial Institutions, and the CFPB.
- Provide regular reports to the Board of Directors and executive leadership on compliance risk, examination results, emerging issues, and key metrics.
- Regulatory Compliance Oversight
- Ensure compliance with applicable regulations, including Banking and Mortgage rules:
- Banking: BSA/AML, UDAP/UDAAP, EFTA, FCRA, FDCPA, GLBA, Reg B, Reg E, Reg CC, Reg D
- Mortgage: RESPA, TILA/Reg Z, HMDA, ECOA, SAFE Act, TCPA, Fair Lending, and disclosure laws
- Monitor legislative and regulatory changes, assess impact, and lead organization wide implementation plans.
- Ensure compliance with applicable regulations, including Banking and Mortgage rules:
- Compliance Program Development
- Oversee policies, procedures, training programs, testing and monitoring activities, complaint management, and remediation efforts.
- Develop and maintain risk assessment methodologies for banking and mortgage processes.
- Partner with business leaders to embed compliance controls into products, operations, and customer interactions.
- CRA, Fair Lending & Consumer Compliance Strategy
- Provide executive oversight of CRA performance, fair lending risk, HMDA and CRA data integrity, and consumer protection compliance.
- Draft and update the organization’s CRA Strategic Plan as needed.
- Collaborate with business line leaders to establish goals under the CRA Strategic Plan and community development initiatives.
- Ensure robust fair lending analytics, data reviews, and targeted monitoring activities.
- Schedule and track Community Development service and investment activities through the MPACT program.
- Regulatory Examinations & Audits
- Prepare the organization for regulatory exams, internal audits, and independent reviews.
- Coordinate exam activities, responses, documentation, and remediation efforts.
- Ensure timely resolution of findings and sustainable corrective action plans.
- Risk Management & Governance
- Identify compliance risks and collaborate with senior leaders to implement mitigation strategies.
- Chair the organization’s Compliance Committee, whose membership includes key executive leaders.
- Team Leadership
- Lead, mentor, and develop all Compliance team members.
- Establish performance goals, succession plans, and promote a culture of collaboration and accountability.
What we are looking for
Experience
- 12+ years of progressive compliance, risk, regulatory, or legal experience within the banking and/or mortgage industry.
- Deep knowledge of federal and state banking and mortgage regulations.
- Experience interfacing with regulators and managing examinations.
- Prior leadership of a compliance function or large compliance team.
Skills & Competencies
- Strong leadership presence with the ability to influence at all levels.
- Extensive knowledge of regulatory frameworks and consumer protection requirements.
- Strategic thinker with a practical, solutions oriented mindset.
- Excellent communication, presentation, and relationship-building skills.
- High integrity, sound judgment, and organizational awareness.
Core competencies
- Executive Leadership
- Strategic Risk Management
- Regulatory Expertise
- Operational Excellence
- Ethical Decision Making
- Change Management
- Collaboration and Business Partnership
Education
- Bachelor’s degree required; an advanced degree in Law, Business, Finance, or a related field is preferred.
- JD or CRCM certification strongly preferred.