Director, Finance & Compliance

Location

Shore Drive, Virginia Beach, VA 23451. Reports to two leaders: the President, Senior Options and VP of External Health Services, and the Chief Financial Officer.

About Westminster-Canterbury on Chesapeake Bay

Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus brings together residents and staff who share a passion for service, joy, and well-being. Our mission is to enrich lives through purpose, belonging, and wellness. We uphold values of respect for every person, a passion for what we do, and professionalism in all we do. This is an exciting time to join us as a third residential tower is underway, offering new opportunities for growth and impact.

Role Overview

The Director of Finance & Compliance provides strategic financial leadership and comprehensive compliance oversight for Westminster- Canterbury's Senior Options business line and its external partner organizations. This role blends operational finance management with regulatory compliance expertise to drive sustainable growth, strong financial performance, and adherence to healthcare regulations across multi-site home health, hospice, and home care operations.

Financial Leadership & Operations

• Lead the Senior Options Finance department, including the financial accounting manager, billers, and future positions, while maintaining compliance standards.
• Direct on-site Senior Options proforma meetings and oversee the development and production of each proforma.
• Collaborate with the CEO, CFO, and community leaders to develop assumptions and build understanding while ensuring regulatory compliance.
• Provide strategic financial guidance to Senior Options Partners, incorporating compliance cost considerations into budgeting and positioning.
• Participate in monthly partner operations calls, offering strategic input to improve financial performance and monitoring compliance metrics and regulatory adherence.
• Support business development activities by engaging in prospect calls and other efforts, ensuring compliance considerations are integrated into new partnerships.
• Manage vendor relationships, including the billing team at Forvis, and indirectly manage Compliance staff and contractors as needed.
• Maintain and collaborate with key internal relationships by consulting with C-suite executives and Administrators at Senior Options affiliate agencies.
• Coordinate work with Westminster-Canterbury Bay CFO and Director of Finance.
• Partner with the Business Development team on regulatory requirements and aspects of new partnerships.

Contract Management & Compliance

• Negotiate and manage partner advisory service agreements and renewals, ensuring contracts meet regulatory standards and include appropriate compliance oversight provisions.
• Negotiate major purchasing contracts for Senior Options while ensuring vendor compliance with healthcare regulations; collaborate with the Westminster-Canterbury Bay CIO and Senior Options leadership on major purchasing decisions.
• Maintain a comprehensive compliance program including policies, procedures, training, monitoring, and reporting to ensure adherence to CMS regulations, state healthcare laws, and accreditation standards.

Strategic Planning & Reporting

• Participate in Senior Options strategic planning, team meetings, and compliance committee activities as needed.
• Collaborate with the President and Senior Director of Business Development to update the long-range financial plan for Senior Options, incorporating compliance risk assessments and regulatory changes.
• Attend and present at Board meetings for Senior Options and Westminster Canterbury at Home; provide financial reporting and compliance updates to Board Committees.

External Relations & Compliance Oversight

• Represent Senior Options at state and national associations, trade events, and regulatory meetings to stay current with industry compliance requirements.
• Ensure organizational compliance with Westminster-Canterbury Bay employee guidelines, policies, procedures, and all government regulations governing Westminster-Canterbury Bay and its subsidiaries.
• Develop and maintain compliance monitoring systems, including audit protocols, corrective action plans, and regulatory reporting requirements.
• Oversee compliance training programs for all partner organizations and ensure staff competency in regulatory requirements.

Financial Performance Expectations

• Maintain partner profitability and financial sustainability.
• Achieve budget targets and forecasting accuracy.
• Demonstrate cost-effective compliance program management.

Compliance Performance Expectations

• Maintain 100 percent compliance with all applicable regulations.
• Zero significant regulatory deficiencies or sanctions.
• Successful completion of all regulatory audits.

Leadership Performance Expectations

• Effective team development and succession planning.
• Strong partner satisfaction scores.
• Successful implementation of strategic initiatives.

Working Conditions

• Travel required for partner locations and industry events.
• Office environment with standard business equipment.
• Ability to work extended hours during budget cycles, audits, and regulatory deadlines.
• Physical demands include prolonged sitting, computer work, and presentation activities.

Requirements

• Bachelor’s degree in finance, business administration, healthcare administration, or a related field. Master’s degree preferred.
• Demonstrated track record of strong operational and financial results in leading home health and hospice operations.
• Minimum 10+ years of healthcare finance or operations leadership experience.
• Advanced financial analysis and modeling capabilities.
• Proficiency in healthcare financial systems.
• Strong communication and relationship-building skills with a board and C-Suite.

Preferences

• Multi-site home health and hospice operations experience.
• Professional certifications preferred: CPA, CMA, CHC (Certified in Healthcare Compliance), or CHFP (Certified Healthcare Financial Professional).
• Comprehensive knowledge of healthcare regulations including CMS Conditions of Participation, OASIS, HIS, EVV requirements.
• Experience with healthcare compliance frameworks and risk assessment methodologies.
• Proficiency in compliance monitoring tools and electronic health record systems.
• Proven compliance management experience in a healthcare setting, overseeing regulatory audits and compliance program development.