Compliance Co-Cluster Head NAM- Credit Management

Role Overview

As a senior function, business, and product compliance risk officer within Independent Compliance Risk Management (ICRM), you will establish internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation. You will design and deliver a risk management framework that keeps risk levels within Citi's risk appetite and protects the franchise. You will collaborate with ICRM product and function coverage teams to develop and apply CRM program solutions that align with the function, business, product, and customer needs within the Citi program framework. Primary duties include monitoring compliance risk behaviors, delivering day to day Compliance guidance related to operations, financial requirements, and interpretation of internal policies and procedures for the supported function, business, or product and the associated regulatory rules and laws.

Responsibilities

• Design, develop, deliver, and maintain best in classCompliance programs, policies, and practices for ICRM.
• Translate ICRM strategy across Citi’s clients, products, and geographies in a clear manner; provide direction on the programs.
• Serve as a subject matter expert on Citi’s Compliance programs and provide expert guidance on function, business, or product regulations in real time to manage compliance risk.
• Stay informed about changes to rules and regulations and other industry developments including regulatory findings.
• Oversee monitoring and identification of regulatory developments, enforcement actions, and new laws, regulations, rules, interpretations, or guidance related to the supported function, business, or product.
• Analyze and scope the impact of new and complex regulatory developments across senior function, business, or product areas, including cross border impact.
• Advise ICRM and function, business, or product management on regulatory and compliance issues and provide credible challenge.
• Participate in industry groups and trade association working groups or other forums.
• Lead initiatives and manage high impact special project work streams with a results driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements.
• Manage strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit.
• Design and lead compliance and control reviews.
• Partner with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non compliance issues and promote a culture of compliance.
• Perform additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citi and its clients and assets by driving compliance with applicable laws and regulations, adhering to Policy, applying ethical judgment in personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications

• Expertise in compliance laws, rules, regulations, risks, and typologies; excellent written, verbal, and analytical skills.
• Self-starter, flexible, innovative and adaptive; highly motivated with strong attention to detail; team oriented and organized.
• Strong presentation skills with the ability to articulate complex problems and solutions through clear messaging.
• Ability to collaborate with regional and global partners in other functional units; navigate a complex organization; influence and lead across cultures at a senior level.
• Experience in managing regulatory exams and relationships with examiners, auditors, etc.
• Aware of regulatory requirements including local and US laws, international and industry standards.
• Advanced knowledge in focus areas such as loan and credit management.

Education

Bachelor’s degree required; experience in compliance, legal, or other control related function in financial services firms, regulatory organizations, or legal or consulting environments, or a combination thereof; strong working knowledge of function, business, and product operations and related financial requirements; prior experience managing a diverse staff; an advanced degree is a plus.

Job Details

• Job Family Group: Compliance
• Job Family: Business Compliance Risk Management
• Time Type: Full time
• Primary Location: 540 Crosspoint Parkway, Getzville, NY 14068
• Anticipated Posting Close Date: Mar 27, 2026

Compensation and Benefits

Salary Range: $125,200.00 - $187,800.00. In addition to base salary, Citi may offer discretionary and formulaic incentive and retention awards where eligible.

Citi provides competitive benefits including medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Paid time off includes vacation, sick leave, and holidays. Availability of offerings varies by jurisdiction, job level, and date of hire.

Skills

• Most Relevant Skills: Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
• Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Additional Information

Anticipated Posting Close Date: Mar 27, 2026