Business Banking Relationship Manager I

Job Details

Job ID: 45743

Employment Type: Full Time

Shift: 1ST

Posting Start Date: 03/30/2026

Location

Southfield, MI

Overview

Citizens Financial Group focuses on delivering tailored advice, personalized experiences, and innovative financial solutions to help clients navigate changing circumstances. In this role you will deepen client relationships by collaborating with peers across banking, lending and investing to support both short and long term financial goals.

What You Will Do

• Develop consultative relationships with small business clients in your target market whose annual revenues range from $1,000,000 to $10,000,000.
• Understand client needs, deliver value added solutions, manage a portfolio of existing customers, and drive new commercial relationships.
• Collaborate with an award winning business banking team offering a broad suite of product solutions to enhance the customer experience, loyalty, and the profitability of both customers and the Bank.
• Complete Business Banking University and Drive Sales training during your initial four week orientation, along with a commercial credit training program to identify, assess and mitigate lending risk.
• Maintain robust market knowledge and grow relationships with Centers of Influence such as CPAs and Attorneys.
• Actively participate in community activities to broaden the potential customer base.

Qualifications and Skills

• Bachelor’s degree or an equivalent combination of education and experience is required.
• Two or more years in a Business Banking Relationship Manager role or related business lending experience preferred.
• Business-to-Business sales experience is required.
• Motivated self-starter with demonstrated leadership and the ability to work within a team.
• Capable of succeeding in a fast paced, demanding sales culture with defined routines and targets for new loan and deposit generation, cross sales, and customer service/satisfaction.
• Proficiency with portfolio and account management is preferred.
• Ability to understand core business products and services with a proven record of sales and outside calling.
• Excellent written and verbal communication and strong interpersonal skills.
• Ability to develop strong relationships with customers and colleagues.

Hours and Schedule

Hours per Week: 40

Work Schedule: Monday through Friday

Compensation and Benefits

Compensation includes an uncapped incentive opportunity and opportunities for career growth within a world class organization.

Equal Employment Opportunity

Citizens, its parent company and affiliates provide equal employment and advancement opportunities to all colleagues and applicants without regard to age, ancestry, color, citizenship, disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, or any other protected status. Citizens is committed to fostering an inclusive culture where all colleagues can bring their best selves to work and are treated with respect and professionalism. Employment decisions are based on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results are reviewed in accordance with legal requirements and the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Awards We Have Received

• Glassdoor Best Place to Work in Consulting, Finance & Insurance
• The Banker's US Bank of the Year
• Dave Thomas Foundation’s Best Adoption-Friendly Workplace
• Disability:IN Best Places to Work for Disability Inclusion
• Human Rights Campaign Corporate Equality Index 100 Award